Return and Refund Policy

At Gopal Stores, we aim to ensure your satisfaction with every purchase.

1. Returns:

   • Items can be returned within 7 days of delivery, provided they are unused and in their original packaging.

   • Certain items, like personal or customized products, are non-returnable.

2. Refunds:

   • Refunds are processed within 7-10 business days after receiving the returned item.

   • Shipping charges are non-refundable.

3. Process:

   • Email us at gopalstoresonline@gmail.com with your order details to initiate a return.

   • Return shipping costs are borne by the customer unless the product is defective or incorrect.